Covid-19

Planning your visit 

We’ve put this guidance together to help our customers enjoy their experience, stay safe and to help us follow the governments guidance.

We have undergone a rigorous risk assessment and staff training to ensure we follow the Governments guidance. The safety of our customers and staff is at the forefront of our mind.  We appreciate your co-operation in helping us to adhere to the rules.

General Information

-Do not attend if you or any member of your family are feeling unwell or showing signs of covid19

-To begin with we will be serving drinks only. No food will be served at this time

-We plan on offering a food menu in the near future

-Please follow the governments advice of being in groups of no more than 6 and of no more than 2 families

-Please use hand sanitiser that’s located around the building

-Follow social distancing signage

-Please drink responsibly, but enjoy yourself!

-We are open from Friday 10th July

- Opening times are

Monday - Thursday 5pm - 11pm 

Friday 5pm - midnight

Saturdays 11am - midnight

Sunday 11am - 9pm 

 

Outside Drinking

-On sunny days we will open the outside bar only

-Ordering drinks at the outside bar you may order at the temporary outside bar

-On sunny days we ask that you may want to bring a picnic chair or blanket to sit on

-We ask where possible to drink outside. If the weather is bad we will offer social distanced inside seating-Our website and social media pages will inform you if we are open for indoors or outside drinking

Inside Drinking

-We will have chairs and tables placed 2 metres apart

-We will be operating table service

-Please do not stand at the bar

-Please follow all 1 way signage

 

Booking & Ordering for Inside Drinking 

-We ask customers to pre-book a table using the app

-You will be greeted on arrival to take you to your table

-Please wait for a member of staff to seat you. We need to ensure it has been disinfected before you sit

-Use the app to order and pay for your drinks

-We will deliver the drinks to your table

Social Distancing 

-Follow the 1 way system through the bar

-Remain 2 metres apart from people outside of your group

-Please avoid designated staff areas and from congregating at the bar or entrances

-Signs will be displayed around the building to assist you

Toilets

-We will be regularly checking and cleaning the toilets and touch points

-Only 1 person is allowed in the toilets at any one time

-Please wash your hands thoroughly after use 

-The front door to the toilets will be wedged open so its obvious if someone else is using a cubicle

Hygiene Procedures

-Screens are in place to protect our staff. They will also be wearing visors and disposible gloves

-We will keep doors open to reduce the need to touch them, please avoid touching where possible

-Hand sanitisers are in place around the building for your use

-Once a group has left a table we will thoroughly clean and disinfect it 

CONTACT; Andy Hawkswell, The Balcony, Harrogate Cricket Club, St George's Road, Harrogate, HG2 9BP

E  /  enquiries@balcony-harrogate.co.uk​       T  /  01423 525000 or 07968940991

Winter Opening Times 

The opening times are subject to change in April

Monday & Tuesday 5pm - 11pm

Wednesday & Thursday 9am - 3pm & 5pm - 11pm

Friday 9am - 3pm & 4pm - 11.30pm

Saturday 10am - 11.30pm

Sunday 10am - 9pm

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© 2019 balcony is the trading name of The Balcony (Harrogate CC ) Ltd. VAT Registration #:798179554 Registered in England Company # 10975261: